Terms of Service

heimeinu LLC, a bespoke full-service food atelier. By accessing or using our website, services, or products, you agree to be bound by these Terms of Service ("Terms"). Please read them carefully before proceeding.

  1. Acceptance of Terms: By engaging with heimeinu's services, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy. If you do not agree to these Terms, please refrain from using our services.

  2. Services Offered: heimeinu provides catering, event curation services, and educational events focused on creating unique culinary experiences. We reserve the right to modify, suspend, or discontinue any of our services at any time without prior notice.

  3. Booking and Cancellation: To book our services, please contact us directly. A deposit may be required to secure your booking. Cancellations must be made in writing at least 14 days prior to the event date to receive a refund of your deposit. Cancellations made less than 14 days before the event may result in the forfeiture of your deposit.

  4. Payment: Full payment for our services is due no later than 7 days prior to the event date, unless otherwise agreed upon in writing. We accept various payment methods, which will be communicated to you during the booking process.

  5. Food Allergies and Dietary Restrictions: It is your responsibility to inform us of any food allergies or dietary restrictions prior to booking our services.

  6. Intellectual Property: All content on our website, including text, graphics, logos, and images, is the property of heimeinu and is protected by copyright laws. You may not reproduce, distribute, or use any of our content without our prior written consent.

  7. Limitation of Liability: To the fullest extent permitted by law, heimeinu shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of our services.

  8. Governing Law: These Terms shall be governed by and construed in accordance with the laws of Washington DC.

  9. Amendments: We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our services after any modifications constitutes your acceptance of the revised Terms.

If you have any questions or concerns about these Terms of Service, please contact us